Panasonic trap "door black belt" consumers questioned the quality of the factory

BR sold at the same time

42PV60C and 42PA60C two 42-inch

Machines have recently appeared on the screen has a "Black Belt" phenomenon.

BR Screen, a "Black Belt", the high

BR Recently, the reporter received a complaint from Mr. Hangzhou public officials, saying in October 2006 spent 13,500 yuan to buy the Panasonic 42PV60C plasma TV in the recent failure of the screen can only display half of a screen, severely affecting the normal viewing. Panasonic TV with subsequent sale, Mr. Official

Contact the onsite inspection to determine the other natural damage the screen, as this has been a television screen

Such as to repair, to pay 5,000 yuan and 500 yuan fee display maintenance. This is nearly half the original price maintenance, so it is difficult to accept, Mr. Officer, television three years of normal use of natural damage, and also to Mr. Official Panasonic brand a great disappointment.

Mr. BR officials on maintenance costs in the firm do not agree, the Panasonic Corporation, said the notification area, this

The maintenance of price adjustment screen is 2000 yuan, but officials said only willing to take Mr. costs 1,000 yuan, after consultation, ultimately agreed to only charge Panasonic aftermarket maintenance costs 1,000 yuan. More than 5000 yuan from the initial straight down to today's 1,000 yuan, Panasonic offer after-sales maintenance and fixed prices to differ materially, people can not help if the price of its maintenance of a uniform standard created much suspicion.

BR Numerous complaints directed at "BB" failure, Panasonic no response so far

BR Similarly, the reporter "

Net consumer complaints, "found on the Panasonic flat-panel TV 42PV60C and 42PA60C Both TV screen," Black Belt "fault and how much high-maintenance than ten complaints from consumers to buy television time also surprisingly similar, both In 2006, 10? between December. Some Internet users in the "

Forum "to" Panasonic plasma TV exposed 'black belt door', similar fault amazing performance! "As the title post, Panasonic Cikuan TV at the time questioned whether the factory had quality problems and trigger a consumer hot. Taizhou Miss Liu told reporters:" out of this problem, either free of charge to our factory maintenance, either on the quality of these TV investigation, consider the recall of the products in question. "Shanghai's consumers that" Matsushita now this solution simply does not want to make things become significant interim measures, can not fundamentally solve the problem, is an irresponsible approach. "

BR With consumer queries, call Panasonic's Customer Service phone number is 325 workers Ms. Li told reporters, Panasonic are making on the matter for further investigation, but asked about the specific arrangements and progress of the investigation, Lee lady suggested that we consult Panasonic Beijing headquarters. According to Miss Lee to provide telephone, television reporter contacted Panasonic for Beijing's Ministry of the total, as of filing, phone has no answer.

BR Journalists will further pursue the matter, also hope that users provide clues.



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